Patient Service Representative, Pediatrics Clinic - Part-Time
Location: Stevens Point, Wisconsin
Description: Ministry Health Care is hiring Patient Service Representative, Pediatrics Clinic - Part-Time right now, this vacancy will be dwelled in Wisconsin. More complete informations about this vacancy opportunity kindly read the description below. Our Pediatrics Clinic
is searching for a friendly and dedicated professional to join our team part-time! as a
Patient Service Representative!
Ministry Medical Group - Pediatrics Clinic in Stevens Point, Wisconsin is a busy clinic, staffed by 5 Providers, 1 Nurse Practitioner, 1 Dietician, and 5 Patient Service Representatives. We see the pediatric population for various diagnoses, keeping you intrigued every single day. You will also field calls for our Diabetes clinic since they don't have Patient Service Representatives designated to their clinic.
To better serve our patients, we have moved to a Patient-Center Home Model, which offers extended weekday hours and Saturday mornings for convenient appointment times. We are open:
Mondays through Fridays - 7am to 6pm
Saturdays - 8am to 12pm
You can expect to work about one Saturday morning per five weeks and late shifts are rotated among the staff.
As our Patient Service Representative, you will:
Greet and check in patient in a prompt, pleasant manner.
!
Answer phone promptly with courtesy.
Strive to e! ngage patients to complete Patient Satisfaction Survey.
Recognize and maintain patient confidentiality at all times.
Maintain professional appearance, courteous and positive demeanor while conducting Ministry Medical Group business.
Demonstrate rotational flexibility in response to unexpected change in work volume, emergencies, and staffing or schedule changes.
Rotate to other positions within the department as assigned.
Accepts supports and adapts to change in a positive, professional manner.
In this role, you will have the chance to crosstrain
into the work of a
Call Center Representative
. In the call center, you will be scheduling appointments over the phone and providing optimal customer service to our patients.
This position is for a professional
who likes to keep busy, likes variety, and likes engaging in communications with others
. If you feel that you would ! be a good fit for this role, please apply today!
Qualifications
High School Diploma or equivalent required.
Completion of medical terminology is highly preferred.
One year experience in a customer service setting and/or six months reception experience in a health care setting are required.
Additional related education may be substituted for work experience.
CPR certification required within one year of employment.
Normal Weekly Hours
-
24
(
Part-time
)
Shift
-
Day Job
Job
-
Administrative/Scheduling
Primary Location
-
WI-Stevens Point-Ministry Medical Group - Rice Clinic
Organization
-
Ministry Medical Group - Central Region
- .
If you were eligible to this vacancy, please deliver us your resume, with salary requirements and a resume to Ministry Hea! lth Care.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be opened on: Tue, 17 Sep 2013 03:12:41 GMT
Apply Patient Service Representative, Pediatrics Clinic - Part-Time Here