RN - Call Center (Dean Clinic - Corporate Office)
Location: Madison, Wisconsin
Description: Dean Health is currently interviewing RN - Call Center (Dean Clinic - Corporate Office) right now, this job will be ordered in Wisconsin. Detailed specification about this job opportunity kindly see the descriptions. Dean Clinic is one of the largest integrated healthcare delivery systems in the country. Established in 1904 and headquartered in Madison, Wisconsin, Dean provides medical and health services through a network of clinics located throughout Southern Wisconsin.
At Dean, we are committed to improving the health of our community and being one of the best providers of healthcare in the country. Our goal is to provide unsurpassed quality and compassionate care to every patient, every time. If your first priority is to provide the very best customer service to those you serve, apply today!
Position Summary:
The Registered Nurse, Call Center utilizes knowledge of the nursing process to assist callers in informed decision making regarding health care needs. The Registered Nurse uses data gathering techniques, listening skills, and problem solving. Supported by software incorporating disposition recommendations, educational information and appointment scheduling functions, the steps taken by the nurse are documented and available to relevant providers. Hours of operation are 7 days/week, 24 hours/day.
Qualifications:Required:
1. Graduate of an accredited school of nursing with licensure or eligible for licensure in the State of Wisconsin. 2. Threes years Registered Nurse experience with particular expertise in medical/surgical, pediatrics or maternal/child health. 3. Knowledge of or interest in learning computer data entry and retrieval skills. 4. Strong communication skills. 5. Must function well in an autonomous environment and possess analytical decision making skills. 6. Previous experience in telephone triage or similar function.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to work multiple shift hours. 2. Ability to continuously sit for extended periods. 3. Ability to continuously see fine print and to use the computer for extended periods. 4. Ability to hear and converse on the phone. 5. Ability to continuously perform fine motor tasks, such as computer, writing or phone tasks.
For more information, please contact us at Deancareers@deancare.com or call us at 608-250-1000.
Salary Range Begins at $24.78 per hour
Required Skills
Required Experience
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If you were eligible to this job, please give us your resume, with salary requirements and a resume to Dean Health.
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This job will be started on: Sat, 08 Sep 2012 07:43:06 GMT
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